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Phuket transfer questions
How much is a taxi from Phuket Airport to Patong?
฿1,000 by sedan, ฿1,200 by SUV and ฿1,300 by van, per car, one way, for about 32 km and 45–60 minutes. Patong back to the airport is the same price.
Is the price per person or per car?
Per car. A sedan takes up to 3 passengers and 2 bags, an SUV up to 5 and 4 bags, and a van up to 7 and 5 bags. The price does not change with the number of passengers.
What is included in the price?
The car and driver from your pickup to your drop-off, fuel and expressway tolls. At airport pickups the first 60 minutes of waiting after landing are free. Boat tickets, park fees and extra stops are not included.
How do I pay?
In cash, in Thai baht, to the driver at the end of the ride. Nothing is charged when you book and there is no deposit. If you can only pay by card, message us on WhatsApp and we send a PayPal payment link; a 5% fee is added.
Can I cancel or change my booking?
Yes. Cancellations and changes are free up to 24 hours before pickup; after that the fee is 25% (less than 24 h), 35% (less than 12 h) or 50% (less than 2 h) of the price, and 100% for a no-show — also when you pay the driver in cash. We charge the fee by PayPal payment request. A new hotel or address in the same area, a flight number or the number of passengers can be changed free of charge. Message us on WhatsApp to cancel or change.
Where will the driver meet me at Phuket Airport?
International flights: outside Gate 2–3, after baggage claim and customs. Domestic flights: at Gate A, inside the terminal. Our staff wait there holding a sign with your name. See Meeting your driver at Phuket Airport (HKT).
What if my flight is delayed?
Give us your flight number. A person checks it before the driver sets off, so a delay moves your pickup; the 60 free minutes of waiting start when your flight lands.
How do I contact you?
On WhatsApp — Smile Taxi Service's customer service answers 24 hours a day — or in the Smile Taxi app.
Who will drive me?
A driver of Phuket Transfer Andaman Limited Partnership, the Phuket company behind this site. Your booking, confirmation and customer service go through Smile Taxi Service's system. Before the trip we send you the car and its plate number.
Are you the same company as Smile Taxi Service?
No. Phuket Transfer Andaman Limited Partnership and Smile Taxi Service are separate companies that work together: we are Smile Taxi Service's partner for southern Thailand, and bookings made here go through Smile Taxi Service's booking system.
Which car should I choose?
Count people and bags: sedan up to 3 passengers and 2 bags, SUV up to 5 and 4 bags, van up to 7 and 5 bags. For golf bags, surfboards or more luggage, choose a bigger car or tell us in the booking.
Can I get a child seat?
Yes, on request: ฿300 per seat. Tell us the child's age when you book.
Do you go from Phuket to Krabi and Ao Nang?
Yes, at fixed fares. Phuket Airport to Ao Nang is about 170 km and 2 h 30–3 hours: ฿2,400 by sedan, per car. See Krabi.
How long is the drive from Phuket Airport to Khao Lak?
About 75 km and 1–1.5 hours, north up the coast on Highway 4. The fare is ฿1,800 by sedan, per car.
Can you take us to Koh Lanta?
Yes, with the car ferry included: about 225 km and 4–4.5 hours from Phuket Airport, or 1.5–2 hours from Krabi Airport. One fare covers the island; the far south (Klong Nin, Kantiang) may cost extra — we confirm the price before you book.
Do you drive to Khao Sok or to the Koh Samui ferry?
Yes. Khao Sok is about 150 km (2 h 30–3 h) from Phuket Airport, and Don Sak pier for the Koh Samui ferries about 280 km (4–5 h). Prices are per car, on request on WhatsApp.
Can you take us to Rassada or Chalong pier?
Yes, at fixed fares from the airport and from Patong. The fare covers the car; the boat ticket is bought from the boat operator. See Phuket Pier Transfers — Rassada, Chalong and Other Piers.
Do you have a Phuket day tour?
Yes: your own car and driver for up to 10 hours, with fuel, parking and tolls included. You choose the stops. See Day tour.
Do the drivers speak English?
Not every driver speaks English. If you need a driver who does, say so when you book and we arrange one when we can. Customer service on WhatsApp answers in English and many other languages.
My hotel is not in the list. Can I still book?
Yes. Choose the beach area your hotel is in, or send the hotel name on WhatsApp and we reply with a fixed price per car.
Flying into Phuket?
Book the car now and pay the driver in cash when you arrive.
